Refunds and Returns Policy for Golfballcleaner.com
Effective Date: December 26, 2023
- Eligibility for Returns
- Returns are accepted within 30 days of purchase.
- Products must be unused, in the same condition received, and in original packaging.
- Initiating a Return
- To initiate a return, contact us at [email protected] with your order number and reason for return.
- You will receive instructions on how to proceed with the return.
- Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Consider using a trackable shipping service or purchasing shipping insurance.
- Refunds Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
- Exchanges
- We only replace items if they are defective or damaged.
- If you need to exchange it for the same item, send us an email at [email protected].
- Non-Returnable Items
- Certain types of items cannot be returned, like custom products (such as special orders or personalized items).
- Customer Support
- For any questions or concerns regarding your return or refund, please contact us at [email protected].
- Policy Amendments
- We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.